Προβλήματα με pay pal

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Ανδρέας Κατερίνα Μουστάκη ρώτησε πριν 7 έτη

Βοηθήστε σας παρακαλώ γιατί έχω τρελαθεί.
Είχα πολύ καιρό να κάνω αγορά μέσω prepaid και επιχείρησα εχθές, κάτι από ebay, είχα ξεχάσει τον κωδικό pay pal όμως, ζήτησα να μου στείλουν email για να βάλω νέο κωδικό, έτσι και έγινε και πλέον μπορώ και είμαι πάλη ενεργοποιημένος στο paypal, μερικώς όμως.
Ξανά προσπάθησα να κάνω την αγορά, έβαλα κωδικό paypal (πλέον με τον νέο κωδικό) αλλα τιποτα.

Τα έχω κάνει αχταρμά, πολύ μπλέξιμο, ζήτησα με email βοήθεια από paypal και μου έστειλαν αυτό το μήνυμα που επίσης με έχει δυσκολέψει πολύ γιατί δεν ξέρω τι να κάνω ακριβώς.
Αν μπορεί κάποιος να βοηθήσει παρακαλώ!
”Dear Α…. M…….,
Thank you for contacting PayPal in relation to your limited account
access.
Since every case is unique and we often need to ask you questions to
understand the details of your situation, we usually prefer to answer
these types of queries by phone.
Below you will find some general guidelines to help you. If this does
not answer your question, please give us a call at the number below
instead.
Limiting account access is a security measure we take to keep PayPal
safe and protect our customers. This can happen for a variety of
reasons. When you log into your account, you will see a message
explaining the reason behind the decision to limit access to it.
Possible reasons could include:
β’ Possible unauthorised account access
β’ Unresolved buyer disputes or credit card chargebacks
β’ Violations of PayPal’s User Agreement or Acceptable Use Policy
To see what we need you to do to restore your account access, follow
these steps:
1. Log in to your PayPal account at http://www.paypal.com
2. Click on ‘Resolution Centre’ link near the top of the page
3. Complete all steps listed in the ‘Steps to Remove Limitations’ table
The steps you will be asked to complete to restore access are unique to
your issue. Often they will involve simply providing information to
verify your identity, financial information or the merchandise you are
selling.
β’ Steps which are not completed have a status of ‘Waiting for your
response’
β’ Steps which are completed but require review have a status of ‘In
Review’
β’ Steps which are completed have a status of ‘Information Submitted’
When all the steps are completed we will review the information. We aim
to complete our review within 48 hours. Information is reviewed in the
order on which it is received. We will email you with an update when the
review is complete.”

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