Vasilis Drolias ρώτησε πριν 6 έτη
Μετά την εγκατάσταση των Windows 10 ξεκίνησαν τα προβλήματα με τη λειτουργία του υπολογιστή. Συγκεκριμένα σε απροσδιόριστο χρόνο σβήνει η οθόνη και ο υπολογιστής παραμένει σε λειτουργία. Αναγκάζομαι να κάνω επανεκίνηση, όλα λειτουργούν ok και κάποια στιγμή πάλι τα ίδια. Αφαίρεσα όλες τις συνδέσεις που μπορεί να καταναλώνουν ρεύμα αλλά πάλι η οθόνη σβήνει. Οι θερμοκρασίες παραμένουν χαμηλέςκαι πριν σβήσει ακούγεται ο ήχος όπως όταν φορτώνει το λειτουργικό. Ο υπολογιστής είναι αυτός που μου πρότεινες. Άγγελε τη βοήθεια σου…!! Τι μπορεί να φταίει? Ο υπολογιστής είναι αυτός που μου πρότεινες…. (https://www.pcsteps.gr/questions/%CE%B1%CE%B3%CE%BF%CF%81%CE%AC-%CF%85%CF%80%CE%BF%CE%BB%CE%BF%CE%B3%CE%B9%CF%83%CF%84%CE%AE-%CE%B3%CE%B9%CE%B1-%CE%B5%CF%80%CE%B5%CE%BE%CE%B5%CF%81%CE%B3%CE%B1%CF%83%CE%AF%CE%B1-video-photo/)

4 Απαντήσεις

Υποστήριξη PCsteps (Νίκος) απάντησε πριν 6 έτη

Ξεκινώντας από τα βασικά, έχεις εγκαταστήσει τους drivers για τα 10; Υπάρχουν εδώ https://www.msi.com/product/motherboard/support/B85-G43.html#down-driver&Win10 32
 Αν τους έχεις ήδη εγκαταστήσει , τρέξε το whocrashed
https://www.pcsteps.gr/450-ανάλυση-μπλε-οθόνης/
και ανέβασε το report, ενώ τρέξε και από την γραμμή εντολών chkdsk /f και sfc /scannow

Vasilis Drolias απάντησε πριν 6 έτη

Άγγελε η αναφορά για το πρόβλημα. Δεν βλέπω όμως σημερινή αναφορά για τις 4 φορές που η οθόνη μπήκε σε save mode.
System Information (local)
________________________________________
Computer name: VAS-ESHOP
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\WINDOWS
Hardware: MS-7816, MSI, B85-G43 (MS-7816)
CPU: GenuineIntel Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 34284236800 bytes total

________________________________________
Crash Dump Analysis
________________________________________
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Tue 23/2/2016 6:14:18 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022316-16640-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80132C3CE98)
Bugcheck code: 0x116 (0xFFFFE000EE3784C0, 0xFFFFF80132C3CE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Tue 23/2/2016 6:14:18 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80132C3CE98)
Bugcheck code: 0x116 (0xFFFFE000EE3784C0, 0xFFFFF80132C3CE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Tue 23/2/2016 1:40:31 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022316-16109-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x44703)
Bugcheck code: 0x100000EA (0xFFFFE0008158A040, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER_M
On Tue 23/2/2016 10:14:19 πμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022316-16828-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF800A614CE98)
Bugcheck code: 0x116 (0xFFFFE00103A3D4C0, 0xFFFFF800A614CE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Mon 22/2/2016 8:37:24 πμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022216-17562-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8007733CE98)
Bugcheck code: 0x116 (0xFFFFE000A427E010, 0xFFFFF8007733CE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sun 21/2/2016 11:06:31 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022216-17093-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF800254ECE98)
Bugcheck code: 0x116 (0xFFFFE0011116A010, 0xFFFFF800254ECE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sun 21/2/2016 12:07:26 πμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022116-18546-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8017B5DCE98)
Bugcheck code: 0x116 (0xFFFFE000589224C0, 0xFFFFF8017B5DCE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sat 20/2/2016 10:58:41 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022116-16796-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF800E9CECE98)
Bugcheck code: 0x116 (0xFFFFE001863D7010, 0xFFFFF800E9CECE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sat 20/2/2016 9:24:38 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022016-16734-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8001798CE98)
Bugcheck code: 0x116 (0xFFFFE0015E4DE4C0, 0xFFFFF8001798CE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
On Sat 20/2/2016 8:17:46 μμ GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\022016-16359-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF801C097CE98)
Bugcheck code: 0x116 (0xFFFFE001A3C1E4C0, 0xFFFFF801C097CE98, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
________________________________________
Conclusion
________________________________________
11 crash dumps have been found and analyzed. Only 10 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it’s not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it’s suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Υποστήριξη PCsteps (Νίκος) απάντησε πριν 6 έτη

Έχεις προσθέσει κάρτα γραφικών; Αν ναι κατέβασε και κάνε εγκατάσταση τους drivers για τα 10 από το site του κατασκευαστή.

Vasilis Drolias απάντησε πριν 6 έτη

Άγγελε σε ευχαριστώ και πάλι!! Μέχρι τώρα όλα πάνε καλά…